Sartorius Confidence AI
Accelerate validation decisions with high-precision AI answers and
workflows grounded in approved sources, with full traceability.
The challenge
In biopharmaceutical manufacturing, validation and quality decisions often depend on details buried in dense, table-heavy documentation and diagrams. With many near-identical product variants, small value differences can impact safety and compliance.
Sartorius needed an AI assistant that could answer highly specific validation questions accurately and keep every answer traceable back to the source for expert review in regulated workflows.
The solution
Sartorius and Zeta Alpha developed “Confidence AI,ˮ a high-precision, agentic RAG assistant for validation work. The system connects generative AI with targeted retrieval over Sartoriusʼ approved knowledge sources, so responses are grounded in underlying evidence, and is tuned for high precision to reliably return the best single answer. The agentic approach allows multi-step retrieval and evidence gathering, while preserving traceability so teams can validate answers quickly and confidently.
The result
30% accuracy improvement over standard AI: High-precision answers from complex system diagrams, multi-row tables, and dense biopharma validation reports where a single error impacts compliance.
Accelerated deployment time: Production-ready agentic RAG system delivered from concept to live usage in just 6 weeks.
Faster decisions with audit-friendly traceability: Reduced manual cross-checking approved internal files, delivering instant answers with precise citations.
Consistent answers across product variants: Eliminated document version mismatches and response discrepancies across similar product variants and legacy technical files.